Usage limits
How many actions the assistant can take
To keep the service fast and safe for everyone, MailSenpai limits how many actions an AI assistant can take on your account in a short time. The limits apply to the assistant's requests, not to the number of emails you can send to your contacts.
| What the assistant does | For example | Limit |
|---|---|---|
| Viewing data | lists, subscribers, segments, templates and campaigns | 60 per minute |
| Reading statistics | campaign opens, clicks and bounces | 30 per minute |
| Changing subscribers, lists, fields, segments and templates | adding a subscriber, creating a segment, updating a template | 30 per minute |
| Creating or editing campaigns | preparing a draft, copying it, changing its subject | 20 per minute |
| Importing many subscribers at once | a list of contacts uploaded in one go | 6 per minute |
| Scheduling or sending | scheduling a campaign, changing the send date | 10 per minute and 60 per hour |
| Deleting | removing a subscriber, a template or a campaign | 6 per minute |
| Overall speed | any action by the assistant | 3 per second |
A few examples
Weekly summary
The assistant finds your last 10 campaigns and reads their statistics: 1 view and 10 statistics reads. Well within the limits.
Preparing a campaign
It creates a template, prepares the campaign draft and schedules it: one action of each type. Scheduling always asks for your confirmation.
Cleaning up
Deleting 5 old test campaigns counts as 5 deletions. Each deletion also asks for your explicit confirmation.
Limits that depend on your plan
Some things depend on your MailSenpai plan: for example how many contacts you can import at once, how many results you see per page and whether you can send or delete. To find out what your account can do, ask the assistant: "What can I do with MailSenpai?".
What about sending emails?
These limits do not change how fast your campaigns reach your contacts: that depends on your MailSenpai plan.
Note for developers: when a limit is exceeded the server replies HTTP 429 with a Retry-After header (seconds to wait). Questions: supporto@mailsenpai.com.